

The reservation process has 3 easy steps. First enter the details of your booking, then pass to the payments page and finally receive confirmation of payment.
All reservations paid at least 24 hours prior to arrival are fully confirmed. For LAST MINUTE bookings please email us. Please notice that in this case additional charges may apply.
Payments and cancellations policy
We recommend you book a round trip service in order to get the best deal. The rates stay the same if you are arriving at one hotel but then leave from another hotel, given both hotels are downtown Playa del Carmen or in the Playacar area. Private units are just for yourself, while in shared units you might have to wait up to 45 minutes for all passengers. Approximate lenght of trip: 55-60 minutes.

Mo-Fr 8am-5pm CT
All reservations must be prepaid at least 24 hours in advance in order to be fully confirmed. For departure times between...
You can make amendments or cancel your current bookings using the confirmation number that was emailed to you...
For travelers in groups of 7+ we have special rates available. Please request quotes here and be specific data as to arrival times for the group members...